To support this objective and after an extensive period of consultation with a range of organisations across the debt advice sector, MAS have developed and implemented a Quality Framework against which both organisations and individuals are required to demonstrate their alignment against. The Quality Framework is further supported by an independent Peer Review Scheme, which provides a mechanism for current specialist debt advisers to assess the quality of advice provided by their peers.
Recognising Excellence has been working with MAS since late 2013 and has recently been appointed as the sole assessment body in relation to the Quality Framework Assessment Accreditation Scheme. In April 2015 Recognising Excellence were successfully appointed as the preferred supplier and scheme administrator for Peer Review.
Further information is available on the Money Advice Service website.
To find out more, please email Amanda Jordan or call 07584 355 486.