Providing a single baseline mechanism to quality assurance, the framework enables standards, membership codes, and training and qualifications in use across the debt advice sector to become accredited by MAS. The Framework comprises two interlinked and essential parts – the ‘organisational’ quality framework and the ‘individual’ quality framework, which together form the overall approach to assure the high quality delivery of a debt advice service.
Please refer to the Money Advice Service Debt Advice Quality Framework for more details:
Further information is available on the Money Advice Service website.
To find out more about the accreditation process or to discuss your own application, please email Amanda Jordan or call 07584 355 486.